Privacy Policy

Effective date: 2026-08-19 · Last updated: 2026-09-22

This policy is provided for information about how we handle personal data when you use this website. It has not been reviewed or certified by external legal counsel, and it is not a certification of compliance with any specific privacy regulation.

This Privacy Policy explains how Shenzhen Xincheng Jieda International Logistics Co., Ltd. (brand: XCJD Logistics, "we", "us") collects, uses and protects personal information when you visit https://www.cargo17.com ("the website") or use our services. It applies to the website only and does not replace any separate agreement you sign with us for freight services.

1. Information we collect

• Contact information: name, email address, phone or WhatsApp number, and company name when you submit a quote request or contact us.
• Shipment and cargo information: cargo type, weight, volume, origin and destination, supplier city and other details you provide to prepare a quote or arrange logistics.
• Technical and usage data: IP address, browser type and settings, device information, pages visited, referring website, and inquiry-related activity collected through analytics.
• Inquiry data: the content of your quote requests and the landing page, referral source and campaign information associated with your inquiry.

We do not intentionally collect payment card numbers or government-issued identification documents through this website.

2. How we use your information

• To prepare, provide and follow up on freight quotes.
• To communicate with you about your shipments, orders and service updates.
• To provide logistics services, customs coordination and delivery support.
• To operate and improve the website, including analytics and conversion measurement.
• To protect the security and integrity of the website and to prevent fraud or abuse.

We process personal information only for the purposes described in this policy. Where processing is based on consent, you may withdraw your consent at any time.

3. Third-party services

We use the following third-party services to operate the website. Each service processes data only for the purpose stated:

• Supabase (PostgreSQL): storage of quote requests and related inquiry data submitted through our quote form.
• Resend: transactional email notifications (for example, quote submission acknowledgements sent to our team).
• Vercel (website hosting and delivery): serving the website, including standard server and security logs.
• Google Analytics: aggregate website usage statistics (pages visited, device type, approximate location, referring site). Google Analytics uses cookies and similar technologies. The name, email address, phone or WhatsApp number, postal address and cargo details you enter in the quote form are stored in our own database and are not sent to Google Analytics.
• LinkedIn (OAuth): used only if you actively choose to connect your personal LinkedIn account through our internal administration tools. This connection is never made automatically.

4. LinkedIn account connection

If you connect your personal LinkedIn account, we receive your public profile name and LinkedIn member ID and store an encrypted access token so that we can prepare and, only after your explicit confirmation, publish content to your LinkedIn profile. We do not store your LinkedIn password or browser cookies, and we never publish to LinkedIn without your confirmation. You can disconnect the account at any time, after which we delete the stored token and profile data.

5. We do not sell your information

We do not sell, rent or trade your personal information to third parties for their own marketing purposes. We only share information with the service providers listed above and with authorities where required by law.

6. Cookies and analytics

The website uses cookies and similar technologies for basic functionality and to understand how visitors use the site. Google Analytics may set cookies that collect usage statistics; this data is used in aggregate and is not used to identify you personally. You can control or delete cookies through your browser settings. Blocking cookies may affect some website functionality but will not prevent you from requesting a quote by email or phone.

7. Data retention and security

We keep personal information only as long as necessary for the purposes described in this policy, to provide our services, or as required by applicable law. Quote and inquiry records are retained for legitimate business and accounting purposes. We protect data in transit with encryption (HTTPS) and store sensitive credentials, such as LinkedIn access tokens, in encrypted form with access limited to authorized personnel. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your privacy rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Object to or request restriction of certain processing.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a relevant supervisory authority.

To exercise any of these rights, email norman@cargo17.com. We will respond within a reasonable time and may ask you to verify your identity before processing your request.

9. Contact

If you have questions about this Privacy Policy or your personal information, contact us at:

• Email: norman@cargo17.com
• Phone / WhatsApp: +86 199 2454 6977
• Address: Room 1810, Block B, Wanguo City, No.9 Pinglang Road, Longgang District, Shenzhen, China

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Effective date" at the top of this page indicates when the current version took effect. Material changes will be reflected by updating this page.